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FAQS for Ivory Thread Bridal in South Yarra

FAQs

APPOINTMENTS AND THE BOUTIQUE

WHY BOOK AT IVORY THREAD?

Every bride will receive the full Ivory Thread experience. The store will be booked entirely for you and your guests during your 90 minute appointment. You can make yourself at home inside the calm, relaxed Ivory Thread space, let the Prosecco flow, and choose your perfect dress from a stunning collection of international designers. Receive expert and personal styling from myself. 

DO I NEED TO BOOK AN APPOINTMENT?

Booking is always preferable to make sure I can see you and so that you and other brides will get the best possible experience.  If you want to come in on Monday, Thursday and Saturday, bookings are really as they days tend to be fully booked essential to ensure you are not disappointed. 

 

DO YOU TAKE WALK IN'S?

If I am available, I will be very happy to see you! If I’m in an appointment with a bride, there will be a sign up and the door will be closed for the privacy of the bride. It’s always best to book to make sure I can see you.

 

HOW DO I BOOK?

You can easily book your 1st or follow up visit via the Ivory Thread online booking system - you will receive an email confirmation of your appointment immediately.

 

You will also receive a reminder of your booking a couple of days before your visit. If you can’t make it please give me a call or email at least two days prior so I can offer the appointment to someone else on the waitlist. 

 

If you haven’t received your booking confirmation email, please check your junk or spam folder. If you still haven’t received your booking confirmation email, please email me at hello@ivorythreadbridal.com.au. Confirmation emails sometimes go to junk :)

 

CAN'T GET THE APPOINTMENT YOU WANT?

If the appointment you would like is booked you can join a waitlist through the booking calendar. 

DO YOU CHARGE FOR APPOINTMENTS?

I’m new to Melbourne and would love to share my boutique with as many brides as possible!

So no, there is no charge to visit my boutique at this point in time. However this will change moving forward. Make sure you book now to make the most of the opening offer!

 

WHAT ARE YOUR OPENING HOURS?

Monday ------- 10am - 6:30pm  

Tuesday ------- Closed 

Wednesday -- 10am - 6:30pm

Thursday ------ 12pm - 9pm

Friday ---------- 10am - 6:30pm

Saturday ------- 9am - 6:30pm

Sunday --------- Closed

 

Hours may vary as I am an appointment-based business. 

 

WHAT IS THE PRICE RANGE OF YOUR DRESSES?

Ivory Thread stocks dresses ranging from $1,800 to $6,500.

Most dresses sit between $3,000 and $4,500.

 

If you are interested in the price point of a particular designer you can find a price range on each designer's section of this website. 

Feel free to call me if you want to discuss your budget or any dress in particular. 

DO YOU HAVE A BATHROOM 

Yes, I have a bathroom you are welcome to use at any point throught the appointmnet. 

 

DO YOU ALLOW PHOTOS?

Yes, If photos will help your shopping experience you are more than welcome. 

Remember to be in the moment and give the bride your full attention, its a really fun event and you don't want to be behind a screen the whole time. 

 

DO YOU OFFER DRINKS?

You and your guests will be offered a glass of bubbles upon arrival - I want you to feel welcome and have the full VIP experience! 

WHAT SIZE ARE YOUR SAMPLES?

Most samples are a size 12. These can be pinned in dramatically to show you how the dress will look when we order your gown to be made for you in the correct size or measurements. 

 

If the samples are too small, don’t worry, they can be pinned out as well. My usual process is to pin in a panel so you aren't exposed. I will make sure your feel comfortable and beautiful so you can show your friends and family.

 

Remember, we have the store to ourselves so you don’t need to be shy! 

CALL OR EMAIL ME IF YOU HAVE ANY OTHER QUESTIONS! 

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