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FAQs

ORDERING YOUR GOWN 

WHEN SHOULD I PLACE MY ORDER?

The more time we have the better, however 8 to 12 months is ideal. This is to give the designer time to fit you into their schedule, make your gown, have it shipped and leave comfortable time to have the gown tailored to your figure. 

Rush fees may apply to get a dress made faster and different designers have different time frames and processes. 

The last thing you need is extra stress or expense because your dress has been ordered in a tight timeframe. 

DO YOU OFFER RUSH ORDERS?

Yes, if you need a dress quickly we can look into rush options. It's a different process with each designer. Never feel defeated or settle, come in and have a look. When I find you the perfect dress we can figure out if it's possible to get it quickly enough for you and what that entails.

There will often be extra cost and some limitations so don't put yourself in this situation unless you have to.

HOW DOES PLACING MY ORDER WORK?

When you find “the one” we will discuss your order and make sure the colour, size and any adjustments are chosen carefully. 

To order the dress, we require a 50 per cent deposit. Your order will then be sent to the designer who will advise a more precise delivery date for you to look forward to. Once the gown arrives we will check it carefully and let you know its here. 

You can then arrange a try on appointment within a couple of weeks of your dress arriving. The remaining 50 per cent payment will be due then. You can then choose to take your dress with you for tailoring or leave it with us until your ready. 

CHOOSING A SIZE OR BEING MEASURED

Its important to remember that when we are choosing your closest patter size it's best to have the dress to big than too small. Thats why bridal tailoring is nearly always needed. Bodies change, we fluctuate and that ok. So don't panic if your dress feels too big and doesn't fit perfectly in your try on. 

If you have had custom measurements this will ensure the gown in made to your size and specifications however if your body changes while you wait for your dress to come it's ok, thats what tailoring is there for. 

WILL MY GOWN NEED ALTERATIONS?

It is very rare that a gown comes in and fits perfectly.

We come in all different shapes and sizes and bodies also change - and that’s ok! Your dress will be ordered in the closest and nearest size so that there is room for you to fit it perfectly to your body just before your big day.

Tailoring is additional and the cost to your gown and varies depending on the tailor, the dress, fabrics and changes needed.
We cannot quote on the price however I will be able to give you a ballpark figure to help with your budgeting during your appointment. 

CALL OR EMAIL ME IF YOU HAVE ANY OTHER QUESTIONS! 

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